Terms of use and
membership
Last updated 18 August 2026
These Terms apply to all SurveyBods members from the effective date above. For existing members, they replace the previous SurveyBods Terms of Use and Membership. New members joining SurveyBods on or after the effective date will agree to these Terms as part of the registration process.
1.1 SurveyBods is a research panel and online community operated by STRAT7 Limited (we, us, our or STRAT7). STRAT7 Limited is registered in England and Wales under company number 07642707 and has its registered office at Warner House, 98 Theobalds Road, London, WC1X 8WB.
1.2 SurveyBods brings together individuals who may be invited to participate in market, social, opinion, user experience and other research.
1.3 Research Activities (defined below) may be carried out by us, another member of the STRAT7 Group, or for or on behalf of one of our Clients.
1.4 These Terms govern your membership of SurveyBods, your use of the SurveyBods website, app, portal, community and other member services, and your participation in Research Activities. By joining SurveyBods, or by expressly accepting these Terms as an existing member, you agree to be bound by them.
1.5 The SurveyBods Privacy Notice explains how we collect and use personal data in connection with your membership and Research Activities and can be found here: Privacy Notice.
1.6 Existing members are required to accept updated Terms before they can continue to access their Account, the Site or further Research Activities. If you do not wish to accept updated Terms, you may close your Account in accordance with section 16.
“Account” means your SurveyBods member account.
“Client” means a client or prospective client of STRAT7 or another STRAT7 Group company for whom or in connection with whom a Research Activity is undertaken.
“Confidential Information” means all non-public information, materials and content disclosed or made available in connection with a Research Activity, including information belonging to STRAT7, another STRAT7 Group company, a Client or another third party.
“Content” means any text, answers, comments, ideas, images, photographs, audio, video, recordings, files or other material that you provide or create in connection with SurveyBods or a Research Activity.
“Points” means credits awarded to your Account under the SurveyBods rewards programme.
“Research Activity” means any market, social, opinion, user experience or other research activity to which we invite you, including surveys, questionnaires, interviews, in-depth interviews (IDIs), focus groups, online communities, discussion boards, diaries, observational research, product or concept testing, video or audio research, specialist or expert research and research conducted through digital or technology-enabled platforms or tools.
“Research Invitation” means an invitation to take part in a Research Activity.
“Site” means any SurveyBods website, app, portal, community or other digital member service.
“STRAT7 Group” means STRAT7 Limited, its parent undertakings and their subsidiaries and subsidiary undertakings from time to time.
3.1 Membership is free and is open to individuals aged 18 or over who meet any other eligibility criteria notified when registering or when invited to join.
3.2 SurveyBods membership is currently available only to individuals who are resident in the United Kingdom or the Republic of Ireland. You must be resident in one of these countries to join and remain a member of SurveyBods. We may make membership available to individuals resident in other countries or territories in the future. Where we do so, different eligibility requirements, rewards, payment arrangements or other terms may apply depending on your country of residence.
3.3 Unless we expressly permit otherwise, you may have only one Account. You must provide accurate, current and complete information when you register and must keep your Account information, including your country of residence, up to date.
3.4 We may refuse an application, or suspend or terminate membership, if you do not meet or cease to meet the eligibility requirements for SurveyBods, including the country of residence requirements in section 3.2, if information you provide is materially inaccurate, if you create multiple or fraudulent Accounts, or if you otherwise breach these Terms.
3.5 Membership does not guarantee that you will receive any minimum number of Research Invitations, qualify for any particular Research Activity or receive any minimum level of Points or other rewards.
3.6 Membership is personal to you and may not be transferred, sold or shared.
4.1 To create an Account you may be required to provide information such as your name, email address, date of birth, country of residence and profile information. The information required may vary by country or participant type.
4.2 You are responsible for keeping your login credentials secure and must not allow another person to use your Account. You must tell us promptly if you believe your Account has been compromised.
4.3 By becoming a member, you agree that we may contact you about your membership and send Research Invitations by email, SMS, in-app message or another contact method you have provided or agreed to use.
4.4 You can manage available participation or communication preferences through your Account or by using the methods we make available to you.
4.5 You may close your Account at any time by logging into your Account and using the account closure function, where available, or by contacting hello@surveybods.com.
5.1 Participation in a Research Activity is voluntary. A Research Invitation may contain additional information about the activity, including its subject, format, duration, eligibility criteria, incentive, location, technology requirements and any additional privacy or confidentiality information.
5.2 Research Activities may include quantitative and qualitative research and may take place through the SurveyBods Site, online, by telephone, by video, in person, by email, SMS or messaging services such as WhatsApp or Messenger, through social media platforms, mobile applications, third-party research platforms or using other communication methods or technologies notified to you in the relevant Research Invitation.
5.3 We may use third-party platforms and tools, including AI-enabled tools, to deliver Research Activities. Where appropriate, we will provide information about those tools and any terms or privacy information that apply to their use.
5.4 You may not qualify for every Research Activity. We may screen or match members using profile information, previous responses and other relevant eligibility criteria.
5.5 If you screen out, the required number of participants has already been reached, or you do not complete the Research Activity as required, you may not receive the incentive offered for completion. Any alternative incentive or prize draw entry will be provided only where this has been stated.
5.6 Participation does not create an employment, worker, agency, partnership, joint venture or similar relationship between you and STRAT7, any STRAT7 Group company or any Client.
6.1 Some Research Activities may involve interviews, IDIs, focus groups, online communities, workshops, diaries or other qualitative methods.
6.2 Where we tell you that a Research Activity will be audio recorded, video recorded, transcribed, observed or otherwise captured, your participation after receiving that information means you agree to take part on that basis, subject always to the information and choices provided under applicable data protection law.
6.3 Sessions may be observed live or reviewed afterwards by authorised STRAT7 personnel, other STRAT7 Group companies, Clients and research partners where this is appropriate for the Research Activity.
6.4 You must not record, photograph, screenshot, download, copy or otherwise reproduce a Research Activity, another participant or research materials unless we expressly authorise you to do so.
6.5 In group research you may hear or see information about other participants. You must respect their privacy and must not disclose information about them outside the Research Activity.
6.6 Particular Research Activities may include additional recording, observation, confidentiality or privacy information. Unless we expressly say otherwise, that information supplements these Terms.
7.1 SurveyBods is intended to provide a safe, respectful community and reliable research. You must participate honestly, in good faith and to the best of your ability and must treat other members, researchers and support staff courteously and respectfully.
7.2 Your responses must reflect your own genuine views, experiences and opinions. You must not impersonate another person, create a false identity, provide deliberately false or misleading information, create multiple Accounts, manipulate eligibility criteria, participate more than once where not permitted or otherwise attempt to obtain rewards dishonestly.
7.3 You must not speed through Research Activities without proper consideration, provide meaningless, abusive or deliberately contradictory responses, repeatedly select the same answer without proper consideration, fail reasonable attention or quality checks, or otherwise materially undermine research quality.
7.4 Unless a Research Invitation expressly permits it, you must not use AI tools, bots, scripts, automated systems or third-party services to generate, formulate or materially assist with your responses.
7.5 You must comply with reasonable instructions for a Research Activity, including health and safety, security, location, technology and conduct requirements.
7.6 You must not publish or make reference in any media, including social media, to any Research Activity, Client or non-public Site or research content without our prior written permission.
7.7 You must not communicate with SurveyBods support staff in an abusive, threatening, harassing, defamatory, obscene or otherwise inappropriate manner.
7.8 We may carry out reasonable quality, identity and fraud checks. Where we reasonably believe this section has been breached, we may reject or invalidate participation, withhold or reverse Points or another incentive, suspend your Account or terminate your membership.
8.1 When using the Site or participating in a Research Activity, you must not submit, upload, post, communicate or otherwise make available material that is unlawful, defamatory, threatening, abusive, discriminatory, obscene, deceptive, misleading, infringing, invasive of another person’s privacy or otherwise likely to cause harm.
8.2 You must not use the Site to advocate or procure unlawful activity, advertise or solicit goods, services or money, send spam or chain communications, or for any commercial purpose.
8.3 You must not introduce malware or harmful code, interfere with the Site or our systems, attempt to gain unauthorised access, access another member’s information, carry out a denial-of-service attack, scrape or extract data using automated means, or use any robot, spider, scraper or other automated interface not provided or authorised by us.
8.4 You must not do anything that subjects SurveyBods, STRAT7, a STRAT7 Group company, a Client or another participant to derogatory treatment or is reasonably likely to bring them into disrepute.
8.5 You must not state or imply that your actions, views or Content are endorsed by SurveyBods, STRAT7 or a Client unless we have expressly authorised you to do so.
8.6 You must not include your own personal data, or the personal data of another person, in any response, post, comment or other Content that is visible to other members or the public unless we expressly ask you to do so as part of a Research Activity. Information you choose to make publicly available may be seen, copied, used or shared by others. To the extent permitted by law, STRAT7 is not responsible for the security, confidentiality or use by third parties of personal data that you choose to disclose in a publicly accessible area.
8.7 You must not upload photographs, video, audio or other personal data relating to another person unless you have all permissions required to provide that material for the purposes explained to you.
8.8 You must not provide Content that infringes another person’s intellectual property, confidentiality, privacy or other rights. You are responsible for ensuring that you have the necessary rights and permissions to provide your Content.
8.9 We may moderate, review, edit, refuse or remove Content and may suspend access where reasonably necessary to protect members, STRAT7, the STRAT7 Group, Clients, research integrity, our systems or third-party rights.
8.10 User-generated Content reflects the views of the person who submitted it and does not necessarily represent our views or values. Subject to applicable law, we are not responsible for the accuracy of User Content supplied by other members or for action you take in reliance on it.
9.1 We and other STRAT7 Group companies may use artificial intelligence (AI), machine learning and other automated or technology-assisted tools in connection with SurveyBods and Research Activities.
9.2 Depending on the activity, these tools may assist with participant matching and screening, fraud prevention, quality checks, transcription, translation, coding, categorisation, analysis, summarisation, synthesis of responses, research insight generation and the operation, development or improvement of research services.
9.3 This may include STRAT7-developed or STRAT7-controlled technology, including Nucleus, as well as appropriately selected third-party tools.
9.4 Where use of an AI or automated tool involves processing personal data, the SurveyBods Privacy Notice and, where appropriate, project-specific privacy information will explain the relevant processing. Nothing in these Terms overrides your rights under applicable data protection law.
9.5 We may update the technologies and tools used from time to time. Where a new use materially changes how your personal data is processed, we will provide appropriate updated privacy information.
10.1 Research Activities may expose you to Confidential Information. This may include the identity of a Client, unreleased products or services, concepts, prototypes, packaging, advertising, films, scripts, trailers, screenshots, business plans, technology, research materials, research findings and information about other participants.
10.2 You must keep Confidential Information strictly confidential and use it only to participate in the relevant Research Activity.
10.3 Unless expressly authorised, you must not disclose, discuss, publish, copy, photograph, record, screenshot, download, reproduce, retain, reverse engineer or otherwise use Confidential Information, including on social media or through an AI or other third-party tool.
10.4 These obligations protect Confidential Information belonging to STRAT7 Limited, any STRAT7 Group company, any Client and any other person whose information is disclosed in connection with a Research Activity.
10.5 These obligations apply to every Research Activity in which you participate through SurveyBods, including Research Activities undertaken by or on behalf of another STRAT7 Group company. We may impose additional project-specific confidentiality requirements where reasonably necessary.
10.6 Your confidentiality obligations do not apply to information that you can demonstrate was lawfully known to you without restriction before disclosure, becomes public other than through your breach, is lawfully received from a third party without confidentiality restriction, or must be disclosed by law. Where legally permitted, you should notify us before making a required disclosure.
10.7 These obligations continue after the relevant Research Activity and after your membership ends for so long as the information remains confidential.
11.1 You retain ownership of any intellectual property rights you already own in materials you provide to us which were created independently of the relevant Research Activity.
11.2 To the extent permitted by law, any intellectual property rights in Content created by you specifically as part of, or for the purposes of, a Research Activity will belong to STRAT7. To the extent that any such rights do not automatically belong to STRAT7, you assign those rights to STRAT7, including by way of present assignment of future rights.
11.3 Where Content includes materials or intellectual property rights which you owned before, or which were created independently of, the relevant Research Activity, you grant STRAT7 and the STRAT7 Group a non-exclusive, perpetual, irrevocable, worldwide, royalty-free licence to use, copy, store, reproduce, record, transcribe, translate, edit, analyse, adapt, combine, anonymise, aggregate, publish, communicate, distribute, create derivative materials from and incorporate those materials into other materials to the extent necessary for carrying out research, analysing and reporting findings, providing research services to Clients, developing research insights and improving our research services and methodologies.
11.4 STRAT7 may use, and may permit Clients and authorised research partners to use, Content and materials covered by this section for the relevant research purposes. Content and research outputs may be used or provided in identifiable, pseudonymised, anonymised or aggregated form, depending on the Research Activity and as explained in our Privacy Notice or any project-specific privacy information.
11.5 To the extent permitted by law, you waive any moral rights you may have in Content created as part of a Research Activity and agree not to assert those rights against STRAT7, any STRAT7 Group company, a Client or an authorised research partner in connection with any use permitted by this section.
11.6 Where a Research Activity is recorded, the rights granted under this section apply to the recording and to transcripts, extracts and other materials created from it, subject always to applicable data protection law.
11.7 STRAT7, other STRAT7 Group companies, Clients and licensors retain ownership of their respective research materials, Site content, brands, technology and other intellectual property. You must not modify, copy, distribute, transmit, broadcast, display, reproduce, publish, license, create derivative works from, transfer or sell those materials except as expressly permitted for a Research Activity.
12.1 Our SurveyBods Privacy Notice explains how we collect, use, share, retain and protect personal data in connection with panel membership and Research Activities, including profiling, participant matching, incentives, quality and fraud controls and the use of AI and automated tools.
12.2 Some Research Activities may involve additional or materially different processing, for example special category data, identifiable recordings, novel technology, biometric or similar analysis, direct disclosure of identifiable information to a Client or unusual international transfers. Where appropriate, we will provide supplementary project-specific privacy information before that processing takes place.
12.3 Where another STRAT7 Group company or a Client has a separate role under data protection law, we will provide or make available appropriate information about that role.
12.4 Members should not ordinarily be required to accept multiple overlapping STRAT7 Group privacy notices for the same Research Activity. Project-specific information may be used where genuinely necessary to supplement the SurveyBods Privacy Notice.
13.1 We may offer incentives in the form of Points, cash, vouchers, prize draw entries or other rewards. The incentive available for a Research Activity will be stated in the Research Invitation or otherwise communicated to you.
13.2 Points are account credits maintained by us. They are not cash deposits, do not earn interest and have no value except when redeemed for an available reward in accordance with these Terms.
13.3 Points may be awarded for completing eligible Research Activities, profile questionnaires or other activities we identify. The number of Points varies according to the activity and will be notified to you.
13.4 We carry out quality checks. You may not receive Points, or Points may be removed, if you screen out, do not complete the activity, provide responses that fail reasonable quality checks, participate dishonestly, breach these Terms or where Points were credited in error.
13.5 Your current Points balance will be shown in your Account. If you believe your balance is incorrect, you should contact hello@surveybods.com within 60 days of the alleged error, giving reasonable details. We will investigate and correct the balance where appropriate.
13.6 Unless we notify you otherwise, Points may be redeemed once you have accrued at least 1,500 Points and in increments of 1,500 Points. The reward value, available reward types, currency and redemption methods applicable to you will be displayed in your Account. For UK members, 1,500 Points currently represents a £15 reward. Equivalent or different local reward arrangements may apply to members in the Republic of Ireland or any other country in which SurveyBods operates and will be displayed before redemption.
13.7 Available rewards may include electronic vouchers and, where supported for your country and Account, cash by bank transfer. We aim to issue or process a valid redemption within 28 days. A successful bank transfer may take additional banking days to reach your account.
13.8 You are responsible for ensuring that the email address, bank details and other redemption information you provide are accurate. Subject to applicable law, we are not responsible for a payment or reward sent using incorrect information supplied by you.
13.9 Once a redemption has been successfully processed, it is final and cannot normally be cancelled or exchanged. Vouchers and third-party rewards may also be subject to the issuer’s terms, expiry dates and restrictions. We are not responsible for a reward that is lost, stolen, deleted or used after it has been successfully delivered, except where the loss results from our breach of these Terms or failure to exercise reasonable care and skill.
13.10 Points are personal to you and may not be assigned, transferred, pledged, sold, bartered or traded.
13.11 We may change the rewards available, redemption methods or Points programme where reasonably necessary, including because of supplier, operational, legal or regulatory changes. Where a change materially disadvantages accrued Points, we will give reasonable notice where practicable and will act fairly in relation to Points already accrued.
13.12 If the Points programme is discontinued, or we terminate your membership other than because of your breach, fraud or misconduct, we will give you a reasonable opportunity, normally at least 30 days, to redeem eligible accrued Points, subject to any minimum redemption threshold or alternative arrangement we notify.
13.13 We may withhold, cancel, reverse or refuse to issue any Points, voucher, payment, prize, incentive or other reward where we reasonably believe that it has been obtained, or attempted to be obtained, through fraud, dishonesty, multiple Accounts, manipulation of a Research Activity, breach of these Terms or other misuse of SurveyBods. We may also suspend the redemption of Points or rewards while we reasonably investigate suspected fraud, misconduct or a breach of these Terms.
14.1 Some Research Activities may offer entry into a free prize draw, including where you complete an eligible activity or, if stated in the Research Invitation, where you screen out.
14.2 Prize draw entries or tickets are valid only for the draw to which they relate and have no cash value. The number of entries awarded and any conditions will be communicated in the relevant Research Invitation or Specific Terms.
14.3 Prize draws are governed by the General Prize Draw Terms in Schedule 1 together with any specific terms notified for the particular draw. If there is an inconsistency, the Specific Terms will prevail.
15.1 We may treat an Account as inactive if you have not participated in a Research Activity or other qualifying Site activity for six months after registration or during the preceding six months.
15.2 Before closing an Account for inactivity, we will normally send up to three notifications asking you to confirm your membership or update your profile. If you do not respond to the final notification within 14 days, we may close your Account.
15.3 If your Account is closed because you voluntarily cancel your membership or because of inactivity, any unredeemed Points will expire and be forfeited, subject to any mandatory rights under applicable law and any different arrangement expressly notified to you.
15.4 We may suspend or terminate your membership without waiting for an inactivity period where you breach these Terms, no longer meet eligibility requirements, engage in fraud, abuse or suspicious activity, materially undermine research quality, misuse Confidential Information or where we reasonably need to protect our systems, participants, Clients or research integrity.
15.5 Where we reasonably determine that you have engaged in fraud, deliberate misconduct or a material breach of these Terms, we may cancel any Points, vouchers, payments, prizes, incentives or other rewards obtained through or affected by that conduct, including rewards which have been requested but have not yet been issued or paid. We may also take reasonable steps to prevent you from rejoining SurveyBods. This does not affect any other rights or remedies we may have.
15.6 If an Account balance is incorrect because of an administrative or technical error, we may correct it. If we determine that you were the victim of account fraud, we may restore legitimate Points or transfer them to a replacement Account as appropriate.
15.7 Sections which by their nature are intended to continue after membership ends, including confidentiality, intellectual property, privacy, liability and accrued rights, will continue to apply.
16.1 You may close your Account at any time by using the account closure function made available in your Account or by contacting hello@surveybods.com.
16.2 Closing your Account terminates your membership and your right to access the Site, Research Activities and the Points programme.
16.3 Unless we expressly notify you otherwise, unredeemed Points remaining when you voluntarily close your Account will be forfeited. You should therefore redeem eligible Points before closing your Account where you wish to use them.
16.4 The handling of your personal data after account closure is explained in the SurveyBods Privacy Notice.
17.1 STRAT7 Limited is the operator of SurveyBods and your contracting party under these Terms unless we expressly tell you otherwise.
17.2 Research Activities may be designed, commissioned, managed, moderated, analysed or delivered by another STRAT7 Group company or for a Client.
17.3 Relevant STRAT7 Group companies and Clients may rely on and enforce section 10 (Confidentiality) and section 11 (Content, recordings and intellectual property) to the extent those provisions protect their Confidential Information, materials or rights. Except as expressly stated, a person who is not a party to these Terms has no right to enforce them.
18.1 A Research Activity may require or invite you to access or use a third-party platform, website, messaging service, social media platform, tool, application or other service, which may include services such as WhatsApp or Messenger. We are not responsible for third-party services outside our reasonable control, but we will take reasonable steps when selecting suppliers that process information on our behalf.
18.2 Your use of any third-party platform, website, messaging service, social media platform, tool, application or other service may be subject to that third party’s own terms and privacy notice. Those terms and privacy notice will govern your use of, and any processing carried out by that third party for its own purposes through, that service. You should review them before using the service.
19.1 We do not guarantee that SurveyBods, the Site, any Account function or any Research Activity will always be available or error-free. We may change, suspend or withdraw features where reasonably necessary.
19.2 We may change these Terms from time to time to reflect changes to SurveyBods, research methods, rewards, technology, law, regulation or our business.
19.3 Where a change is material, we will take reasonable steps to bring it to your attention. Where appropriate or required, we may ask you to expressly accept updated Terms before continuing to access your Account, the Site or further Research Activities.
20.1 Nothing in these Terms excludes or limits any liability which cannot lawfully be excluded or limited, including liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability which it would be unlawful for us to exclude or limit.
20.2 Subject to clause 20.1, STRAT7, other members of the STRAT7 Group and their respective officers, employees and agents will not be liable for loss or damage arising out of or in connection with: (a) your inability to access or use SurveyBods, your Account or a Research Activity; (b) interruption, suspension, delay, error, technical failure or loss of data; (c) a third-party platform, website, tool, application or service, except to the extent caused by STRAT7’s breach of these Terms or failure to exercise reasonable care and skill; (d) information, materials, products or services provided by a Client or other third party; (e) action reasonably taken under these Terms to suspend or terminate an Account, remove Content, reject or invalidate participation or withhold or reverse an incentive; or (f) your breach of these Terms, failure to follow reasonable instructions or information or Content which you choose to make public.
20.3 We do not guarantee that you will receive Research Invitations, qualify for or complete any Research Activity, receive any particular level of Points or rewards, or that SurveyBods will be continuously available or free from errors.
20.4 SurveyBods is provided for your personal participation in research and not for business or commercial purposes. Subject to clause 20.1, we will not be liable for any loss of profit, business, revenue, opportunity, anticipated savings, goodwill or other business or commercial loss.
20.5 Subject to clause 20.1, we will not be liable for loss or damage which was not reasonably foreseeable when you agreed to these Terms.
20.6 Subject to clause 20.1, and to the fullest extent permitted by law our total aggregate liability to you arising out of or in connection with your membership, Account, these Terms and Research Activities shall not exceed the greater of: (a) the total value of incentives or rewards paid or payable to you during the 12 months immediately preceding the event giving rise to the claim; and (b) £100 or the equivalent amount in your local currency.
20.7 We are not responsible for failure or delay caused by events or circumstances beyond our reasonable control.
20.8 Nothing in these Terms affects your statutory rights as a consumer.
21.1 You will be responsible for loss, damage, liability, cost or expense reasonably incurred by STRAT7 or a member of the STRAT7 Group as a direct result of: (a) a deliberate or fraudulent breach by you of these Terms; (b) your unauthorised disclosure or use of Confidential Information; (c) Content provided by you which infringes the intellectual property, privacy or other rights of a third party; or (d) your deliberate misuse of SurveyBods, a Research Activity or systems, platforms or materials made available to you.
21.2 Where a third party brings a claim against STRAT7 or a STRAT7 Group company arising directly from a matter in clause 21.1, you will indemnify the relevant company against reasonable losses, damages, liabilities and costs incurred as a result, to the extent they result from your acts or omissions.
21.3 Nothing in this section requires you to indemnify STRAT7 or a STRAT7 Group company to the extent a loss results from that company’s negligence, breach of these Terms or unlawful act or omission.
22.1 We may contact you using the contact details registered to your Account or by notices displayed within SurveyBods or the Site.
22.2 Questions about these Terms, your Account, Points or SurveyBods may be sent to hello@surveybods.com.
22.3 Our correspondence address for SurveyBods is: STRAT7 Limited, 4th Floor, 21 Queen Street, Leeds, LS1 2TW, United Kingdom.
22.4 You are responsible for keeping your contact details current and for checking communications and notices sent to the details registered to your Account.
23.1 If any provision of these Terms is found to be invalid, illegal or unenforceable, it will be modified to the minimum extent necessary or, if that is not possible, treated as deleted. The remaining provisions will continue in effect.
23.2 If we delay exercising a right, that does not waive that right.
23.3 These Terms, together with the SurveyBods Privacy Notice, Schedule 1 and any properly notified activity-specific terms, form the agreement governing your SurveyBods membership and participation.
23.4 You may not assign or transfer your rights or obligations under these Terms. We may transfer our rights and obligations to another member of the STRAT7 Group or in connection with a reorganisation, sale or transfer of the SurveyBods business, provided this does not reduce your mandatory rights.
23.5 Headings are for convenience only and do not affect interpretation.
24.1 These Terms and any dispute or claim arising out of or in connection with them, your membership of SurveyBods or your participation in any Research Activity shall be governed by the laws of England and Wales, subject to any mandatory rights you may have under the laws of the country in which you are resident.
24.2 Subject to any mandatory rights you may have under applicable consumer law, the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, your membership of SurveyBods or your participation in any Research Activity.
1.1 These General Prize Draw Terms apply to free prize draws operated through SurveyBods. They apply together with any terms stated in the relevant Research Invitation, Site notice or other communication for a particular draw (Specific Terms).
1.2 If there is an inconsistency between these General Prize Draw Terms and the Specific Terms, the Specific Terms will prevail for that draw.
1.3 The promoter is STRAT7 Limited, trading through SurveyBods, of 4th Floor, 21 Queen Street, Leeds, LS1 2TW, United Kingdom, unless the Specific Terms identify another promoter.
1.4 By entering a prize draw you agree to the applicable Prize Draw Terms. Entry is free and no purchase or payment is required.
2.1 You must be an active SurveyBods member aged 18 or over and resident in a country stated as eligible in the Specific Terms. Prize draws may be limited to UK members, Republic of Ireland members or another specified territory.
2.2 Employees, officers and directors of STRAT7 Limited, any STRAT7 Group company, any Client connected with the relevant prize draw, and any other person or organisation directly involved in the administration or operation of the draw, together with members of their immediate families or households, are not eligible to enter unless the Specific Terms expressly state otherwise.
2.3 We may require reasonable evidence of identity, age, residence, eligibility or compliance with the Prize Draw Terms before awarding a prize.
3.1 The Specific Terms will state how to enter, the opening date (where applicable), closing date and time, the number of entries or tickets available for the relevant activity and any other significant entry conditions.
3.2 You may receive one or more prize draw entries for completing an eligible Research Activity or, where expressly stated, for screening out or completing another qualifying action.
3.3 Entries are valid only for the draw identified in the Research Invitation or Specific Terms and cannot be transferred, exchanged or redeemed for cash.
3.4 Entries received before a draw opens or after its closing date and time will not be included.
3.5 Unless the Specific Terms state otherwise, only entries generated through the SurveyBods Account of the eligible member will be accepted.
4.1 The nature and number of prizes, and any material restrictions, will be stated in the Specific Terms.
4.2 Prizes are subject to availability and winner verification. Unless the Specific Terms state otherwise, prizes are non-transferable and non-exchangeable and no cash alternative is available.
4.3 If a prize becomes unavailable for reasons beyond our reasonable control, we may substitute a reasonable equivalent of equal or greater value.
4.4 Any tax liability or incidental cost arising from acceptance or use of a prize is the winner’s responsibility to the extent applicable by law, unless the Specific Terms state otherwise.
4.5 A third-party prize or voucher may be subject to the issuer’s own terms and conditions.
5.1 Unless the Specific Terms state otherwise, each winner will be selected at random from all valid entries received by the closing date.
5.2 Random selection will be carried out using a verifiably random computer process or under the supervision of an independent person.
5.3 The draw will normally take place within 14 days after the closing date unless the Specific Terms state a different date.
5.4 The odds of winning depend on the number of valid entries in the draw and the number of entries held by each entrant. We do not guarantee any particular chance of winning.
6.1 We will notify a winner using the email address or other contact details registered to their Account, normally within a reasonable period after the draw and as specified in the Specific Terms.
6.2 A winner may be required to respond or provide eligibility or delivery information within the period stated in the notification or Specific Terms. Any such time limit that could materially affect the ability to claim a prize will be stated clearly.
6.3 We will make reasonable efforts to contact a winner. If a winner cannot be contacted, does not respond within a clearly stated claim period, is ineligible or does not provide reasonably requested verification, we may select an alternative winner at random from the remaining valid entries.
6.4 Where a prize is Points, we will credit them to the winner’s Account. Electronic vouchers will be delivered electronically. Other prizes will be delivered using the method stated in the Specific Terms. Unless otherwise stated, we aim to provide prizes within 30 days after the closing date or winner confirmation, as applicable.
6.5 We are not responsible for a prize that is lost, stolen, deleted or misused after successful delivery, except to the extent caused by our breach or failure to exercise reasonable care and skill.
7.1 To demonstrate that a valid award took place, we may publish or make available limited information about major prize winners where required by applicable promotional rules, such as surname and county or equivalent location.
7.2 We will tell entrants at or before entry if we intend to publish or make winner information available. A winner may object to publication or ask us to reduce the amount of information published. Where applicable, we may still be required to provide winner information to a relevant advertising or regulatory authority if challenged.
7.3 We will not use a winner’s image, likeness or other personal information for promotional publicity unless we have an appropriate legal basis and have provided any information or obtained any permission required by applicable law.
8.1 We may disqualify an entrant or invalidate entries where we reasonably believe there has been fraud, tampering, manipulation, automated entry, multiple-account abuse, breach of these Terms or the Specific Terms, or conduct intended to obtain an unfair advantage.
8.2 We may withhold or withdraw a prize where we reasonably determine that the winner was not eligible to enter, obtained their entry through fraud, dishonesty, multiple Accounts, manipulation or other improper means, or otherwise materially breached these Terms or the Specific Terms in connection with the relevant draw or qualifying Research Activity.
8.3 Our decisions concerning the administration of a draw will be made reasonably and in accordance with these Prize Draw Terms, subject always to any rights you have under applicable law.
9.1 We will not change a closing date or other material condition after a prize draw has started unless circumstances beyond our reasonable control make the change necessary and the change can be made fairly without disadvantaging entrants who sought to participate under the original terms.
9.2 We may suspend, cancel or amend a draw where fraud, technical failure, legal or regulatory requirements or other circumstances beyond our reasonable control materially affect its integrity or proper operation.
9.3 Where reasonably possible, we will notify affected entrants of a material change and will seek to avoid unnecessary disappointment.
10.1 The liability provisions in section 20 of the SurveyBods Terms apply to prize draws. Nothing excludes liability that cannot lawfully be excluded.
10.2 We are not responsible for entries that are lost, delayed, corrupted or not received because of a technical failure outside our reasonable control.
10.3 Personal data used to administer prize draws and deliver prizes will be processed in accordance with the SurveyBods Privacy Notice and any additional privacy information in the Specific Terms.
11.1 A prize draw will only be offered in a country where we have determined that the relevant draw can lawfully be made available. The Specific Terms will identify the eligible territory.
11.2 Additional country-specific terms may apply, including restrictions relating to eligibility, prize type, tax, publication of winner information or administration of the draw. Those terms will be stated in the Specific Terms where applicable.
11.3 If local mandatory law gives you rights or protections that are more favourable than these General Prize Draw Terms, those mandatory rights and protections will apply.