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Terms of use and
membership

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TERMS OF USE AND MEMBERSHIP


Last Updated: 9 June 2020

Welcome to SurveyBods! SurveyBods is a trading name of Research Bods Online Limited (company number 7642707) (ResearchBods or we). This site ( www.surveybods.com ) (Site) is owned and operated by ResearchBods. By using this Site, registering as a member of the SurveyBods panel (Panel), participating in the SurveyBods points programme (Points) and/or participating in any survey or research activity or study provided or hosted by SurveyBods (each, a Survey and collectively Surveys), you agree to these Terms of Use and Membership (Terms) and confirm that you have read and understood our privacy policy (Privacy Policy).

Our Privacy Policy set out how ResearchBods collects, uses and stores your personal data and a copy of this notice can be found here.

If you do not agree to these Terms and the Privacy Policy, do not use this Site.

ResearchBods reserves the right, in its sole discretion, to change, modify, add or remove portions of these Terms and/or our Privacy Policy, at any time. It is your responsibility to check these Terms and our Privacy Policy, periodically for changes. These Terms were last updated on the date at the top of these Terms. Your continued use of this Site following the posting of such changes will mean that you accept and agree to the changes. Provided you comply with these Terms, ResearchBods grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use this Site.

Eligibility

Membership in the Panel (Membership) is free and is open to individuals only (not corporations or other business entities) that are at least sixteen (16) years of age or older and who are permanent residents in the United Kingdom. Your membership of the Panel will be terminated and any Points you have earned will be forfeited if we discover you are under the age of 16 or you are not a permanent resident of the UK. You are permitted to have one account per person only and we will consider it to be fraud if you create or attempt to create multiple accounts. If we discover that you have created multiple accounts, whether using multiple email addresses or not, all your accounts will be deleted, and your memberships terminated immediately and without notice. Any Points you have accrued with these accounts will be forfeited and in extreme cases we may take legal action against you to the extent permitted by law.

Registration and Password

While you may access this Site without registering for a Membership, in order for an account to be established in your name and any Points to be properly credited to your account, you must complete the online registration form. To open a member account (Account), you must provide ResearchBods with complete and valid contact information, including your full legal name, valid e-mail address and date of birth and all other requested information. Your account must have a unique and valid e-mail address and password.

You agree to provide only accurate, current and complete registration information and to keep that information updated in order to maintain its accuracy. ResearchBods may terminate or suspend your Membership and you may forfeit your Points if you fail to provide or keep your personal information accurate and complete.

You may use only one (1) password to open and access your account, and you may not use another account holder's password or allow anyone else to use your Account or password, for any reason. You are solely responsible for the security of your Account, username and password and any activity that occurs under your Account, whether authorised or unauthorised. ResearchBods will not be responsible for any losses incurred through the use of your Account and/or password by a third party. You agree to immediately notify ResearchBods of any unauthorised use or breach of your Account.

Should you forget your password, you may request an e-mail to reset your password by using the email address registered to your Account.

If you forget your username you must contact us on hello@surveybods.com and satisfy such security checks we may require.

We reserve the right to require you to change any password used by you in connection with the Site and/or suspend access to the Site at any time if we consider that there is, has been or is likely to be a breach of security including a data breach.

By becoming a member of the Panel, you agree to receive invitations to participate in Surveys via e-mail and on occasions via SMS. ResearchBods does not guarantee that you will receive a certain minimum volume of invitations or any invitations at all. Your participation in any Survey and your disclosure in a Survey of any personally-identifiable information is completely voluntary.

We strongly discourage you from disclosing any of your personal data in any public forum or area that you may find on the Site and in particular, we would never ask you to provide your personal data on a public area, even if it was part of a Survey. We cannot guarantee that third parties with whom you share your personal data via those public forums or areas will keep them secure or confidential. Please be aware that we are not responsible for the personal data you choose to submit or make public. In addition, we are not responsible for the content you publicly post on the Site that can be found via web-based search engines. 

Relationship

You are responsible for providing any computer equipment and communications services necessary to connect to and access this Site. You agree that neither your Membership nor your completion of any Surveys for ResearchBods and its clients create any agency, partnership or employment relationship, and that your completion of Surveys is strictly as an independent contractor. You also agree that the Points or other incentives you receive for completing Surveys are the only compensation you will receive for your completion of Surveys.

Member Code of Conduct:

SurveyBods is an online community dedicated to making your voice heard and allowing you to tell leading providers of products and services what you think. When you use and post content to the Site we ask that you observe the following rules:

  • Be courteous and respect the opinions of others and behave in a manner that supports a safe and comfortable environment for all members.

  • Do not post any of the following:

  • Personal information (including any financial information).

  • Material that advocates illegal activity or political, religious or ideological beliefs.

  • Personal attacks or anything (including "jokes" that may be misconstrued) obscene, vulgar, illegal, harmful, insulting, threatening, abusive, harassing, defamatory, libellous, untrue, misleading or invasive of someone else's privacy.

  • Advertising and solicitations - Do not use any community areas to buy or solicit for goods, services, or money, or to advertise or sell products or services to others. For example, do not post any advertising, referrals, promotional materials, junk mail, "spam", chain letters, pyramid schemes or any other form of solicitation.

  • Any content that infringes any patent, copyright, trademark, trade secret or other intellectual property right of another.

  • Any statement that expresses or implies that any actions you take are endorsed by ResearchBods or our clients.

  • Do not use the use the Site in any way that may lead to the encouragement, procurement or carrying out of any criminal or unlawful activity, or cause distress, harm or inconvenience to any other person;

  • Do not do anything that subjects the Site, Research Bods or its clients to any derogatory treatment or brings (or might bring) the Site, Research Bods or its clients into disrepute;

  • Do not do anything that may cause damage to the Site or our servers, systems or equipment or those of third parties, nor access or attempt to access any users' data;

  • Do not misuse or do anything that disrupts all or any part of the Site, including but not limited to knowingly introducing software viruses, trojans, worms or other material that may be technologically harmful; and

  • Do not take any Survey other than in good faith, such as providing false answers or speeding through a Survey or answering each question the same way. ResearchBods reserve the right to withhold awarding Points to you if, in ResearchBods’ reasonable view, your Survey responses are untruthful or not well considered.

  • Do not access or use any part of the Site for anything other than your personal, non-commercial use.

  • Do not access or use any part of the Site in any way that may violate any applicable law, regulation, or other governmental requirement and/or regulation, treaty or tariff.

  • Do not resell, barter, trade or otherwise attempt to generate income by providing access to your Points to others.

  • Do not create a false identity or impersonate any individual or entity, including, without limitation, a ResearchBods employee, agent or client, or other members of the Panel or otherwise misrepresent your affiliation with any person or entity, including by "framing" any portion of this Site to make it look like you have a relationship with us or that we have endorsed you for any purpose.

  • Do not publish or make reference in any media to any Survey or Site content without our prior written permission.

  • Do not modify, copy, distribute, ransmit, broadcast, display, perform, reproduce, publish, licence, create derivative works from, transfer or sell any content or services obtained from your use of the Site.

  • Do not collect or store any personal information about other members.

  • Do not attempt to access any service or area of the Site that you are not authorised to access.

  • Do not use any robot, spider, scraper or other automated means or interface not provided by us to access the Site or extract data.

  • Do not send to or otherwise impact us or this Site (or anything or anyone else) with harmful, illegal, deceptive or disruptive code such as a virus, "spyware", "adware" or other code that could adversely impact this Site or any recipient or take any action, such as a denial of service attack, that might impose a significant burden on this Site's infrastructure or interfere with the ordinary operation of this Site.

  • Do not re-post on the Site any statements you receive from the SurveyBods customer support.

  • Do not communicate with the SurveyBods customer support in a manner which is obscene, vulgar, harmful, insulting, threatening, abusive, harassing, defamatory, libellous, untrue or misleading.

  • Do not engage in any other activity that ResearchBods reasonably deems improper or abusive.

You promise to us that you are authorised to agree to these Terms and any other terms that apply to the use of our Site (including but not limited to our Privacy Notice and our Cookies Notice and/or any specific usage rules that may be posted in relation to any content or material that you access via the Site, the Community and/or any third party terms).

Failure to comply with this Code of Conduct will result in the immediate termination of your Membership without notice to you and the forfeiture of any Points you have accrued.

Uploading content to the Site

Who is responsible for user generated content?

The Site may incorporate certain content that is generated by members of the Panel (including you) including but not limited to text, audio clips, pictures and videos ("User Content"). You acknowledge and agree that:

  • our ability to control the User Content is limited;

  • we do not endorse User Content and cannot guarantee that it will meet the standards that content produced by us would ordinarily meet; and

  • the views expressed by other users on the Site do not represent our views or values.

Consequently, ResearchBods accepts no responsibility or liability for any User Content or any actions or omissions that you may take in reliance on it.

Whenever you make use of a feature that allows you to upload User Content to our Site, you must comply with the content standards set out in our Content Rules (see below).

Any User Content (including but not limited to text, audio clips, pictures and videos) you upload to our Site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your User Content, but you grant us and other users of the Site (such as our clients) a royalty-free, perpetual, irrevocable, non-exclusive worldwide license to use, copy, store, edit, adapt, publish, translate, create derivative works from, make available, communicate and distribute that material (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed. To the extent permitted by law, you waive your moral rights (e.g. the right to be identified as author or to object to derogatory treatment) in any User Content you submit.


We also have the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the User Content or the accuracy of any User Content posted by you or any other user of our Site.

We have the right to remove any posting you make on our Website if, in our opinion, your post does not comply with the content standards set out in our Content Rules.

Rules on uploading your content (including images) (Content Rules)

If you upload any User Content to the Site, you agree to comply with the following terms of use at all times:

  • You must not post or upload any User Content or use the Site in a way that breaches any law.

  • You must not post or upload any User Content that is in any way defamatory, obscene, unlawful, harmful, offensive or inappropriate or that would constitute a contempt of court or expose us to any civil or criminal proceedings

  • You must not post or upload any personal information about other individuals, including any photographs or video footage of them, without their full and clear consent for such personal information being (a) posted/uploaded to the Site, and (b) used by us and our clients in accordance with these Terms (and the  Privacy Policy ).

  • You must not post or upload any User Content or use the Site in a way that is offensive, threatening, defamatory, vulgar, obscene, harassing, false, misleading or unreliable, or which degrades, discriminates against or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, disability or any other legally protected characteristic; or that brings or is likely to bring us, the Site or our clients into disrepute.

  • You agree to not contribute User Content that will infringe another organisation’s or person’s rights (including intellectual property rights and rights of privacy). You agree that you have all the necessary rights and permissions to publish the User Content you submit to the Site.

  • We may moderate and review any User Content that is submitted to be posted or is automatically posted/uploaded to the Site. However, we accept no responsibility for any User Content and reserve the right to remove/edit any User Content at any time.

  • You are wholly responsible for all User Content posted by you on the Site (including, but not limited to, emails sent by you in connection to the Site).

  • Please let us know immediately by contacting us at hello@surveybods.com if any of these rules are broken by you or other users.

  • We reserve the right to remove or edit, or require you to edit, User Content posted to the Site at any time.

  • Any User Content you post to the Site may be used by us for any purpose subject to the  Privacy Policy .

  • To the extent allowable by law, you hereby indemnify us against all losses, damages, proceedings, actions, legal costs and disbursements, expenses and any other losses or liabilities arising from your posting of User Content, or use of the Site, or your breach of these Terms.

Confidentiality of Surveys

ResearchBods’ clients may disclose confidential, commercially sensitive and/or proprietary information and materials to you as part of Surveys, and such information and materials shall remain the sole and exclusive property of its owner. This confidential information may include, but is not limited to, new services, new product ideas or concepts, packaging concepts, advertising and movie or television concepts or trailers, and the text, visual images and sounds related thereto. By becoming a member of the Panel, you agree that you will keep the contents and materials disclosed to you as part of all Surveys in which you participate confidential and not disclose them to any third party or use the confidential information for any purpose except for the sole purpose of completing the Survey. If you breach this obligation, in addition to forfeiture of your Points and termination of your Account, you may be liable for monetary damages to ResearchBods and/or our client for damages caused by the result of your breach.

Member Content and License

You hereby give ResearchBods a non-exclusive, perpetual, unlimited, worldwide, royalty-free licence to use for any purpose any content you submit to this Site (including any User Content), including the right to edit, copy, transmit, publish, display, modify, distribute, create derivative works from and develop such content and to transfer such content to third parties. You, not ResearchBods, will have sole responsibility and liability for all content you use, upload, post or submit to the Site, including on our message boards and in any Survey in which you participate, including the obligation to obtain any necessary approvals and authorisations required to post such content.

SurveyBods Points

What are Points?

SurveyBods values our members’ opinions, and to show our appreciation, SurveyBods offers incentives in the form of credits called “Points,” which are credited to your Account maintained by ResearchBods. Points are redeemable for cash and vouchers as specified and subject to the terms below.

Earning Points

Points will be credited to your Account only through your participation in Surveys, which include, but are not limited to, your registration as a panellist, completion of demographic profiles and completion of qualitative or quantitative marketing research activities and only in accordance with the specific incentive offer disclosed for each Survey.

ResearchBods is dedicated to providing quality data to our clients. To ensure this level of quality we undertake quality control checks on each Survey we provide or host and we expect you to complete all Surveys honestly and to the best of your ability. Please be aware that you might not qualify for all Surveys, in which case, the Survey will close, and you will not receive any Points. The reasons you might not qualify include but are not limited to:

  • Your profile not corresponding to our client’s target audience

  • Discrepancy in logical suite of responses

  • Untruthful responses or false answers

  • Inappropriate or abusive replies 

  • Speeding – where we have deemed that you have gone too quickly through the questions to properly consider your answers

  • Entering poor-quality open-ended answers for example typing “don’t know” or “N/A” when an answer is required

  • Lapse in attention leading to failed quality checks

  • Giving contradictory answers – answering questions in one part of a Survey that contradict responses given in other parts of the same Survey

  • Flatlining – giving the same answers on a grid throughout the Survey

  • Location issues – agreeing to take part in a Survey that requires you to be in a specific location but not maintaining your position for the duration of the Survey.

If we determine that you have not completed a Survey in good faith and to the best of your ability, then we may deduct any Points credited to your Account which are associated with that Survey and may in extreme circumstances terminate your Membership and close your Account.

You may earn Points as follows:

  • Survey Completion: Earn Points for each Survey you qualify for and complete. The number of Points awarded vary by Survey depending on its complexity and length and are set at our sole discretion. If you screen out of a Survey or the Survey has reached the required number of responses you will not receive any Points, however you may still receive entry into a free prize draw.

  • Profile Completion: Panellists may earn additional Points by completing the certain member profiles Surveys.

  • Other participation in the Site, such as focus groups.

The timing of credits for Points or prize draw entries depends on the Survey. For some Surveys, credits are applied within a few days; for others, the credits are applied after the Survey has closed. Details of any additional terms and conditions relating to the incentive(s) for a Survey (including any Points) will be communicated to you on the Site or at the start of the Survey.

ResearchBods will maintain a record of the Points credited to and debited from your Account. The number of Points you have accrued is displayed on your homepage which you can access by logging into your Account. Although ResearchBods makes every effort to ensure that accounts are credited correctly, it is your responsibility to verify that your Points have been credited properly. If you feel the incentive amounts credited to your account are incorrect, you must contact ResearchBods by email within (sixty) 60 days following our alleged error and explain in full the basis of your dispute, attaching any relevant information which offers evidence of the discrepancy. Upon receipt of your notice, we will investigate your claim and notify you of our decision to adjust or maintain the amount of Points credited to your account, as we deem appropriate, within thirty (30) days. If we need additional time to decide your claim, we will notify you and will endeavor to render a decision as soon as reasonably practicable. Any decision by us with regard to such a claim will be final

Redeeming Points

You can redeem your Points in tranches of 1,500. This means you can redeem them for a reward at any time once you have accrued 1,500 Points and you do this by logging into your Account and going to the “Rewards” tab. Any balance you have above 1,500 will go towards your next tranche. Points are awarded for Survey completion, Profile completion, and other participation on this Site. Once you have redeemed your Points for a reward, this action is final and you cannot choose a different reward or cancel the redemption to receive your Points back.

Vouchers

Once you have reached at least 1500 Points you can request a voucher reward in increments of £15. If you request a voucher, SurveyBods will make the voucher code available via electronic means within 28 days of your request.

Electronic vouchers (e-vouchers) will be sent to the email address within your member profile in your Account. 

Please make sure that we have your correct email address to avoid any delays in delivery.  

Any request to resend a missing voucher must be made within 2 months from when the voucher was originally sent.  SurveyBods will not process any orders after expiry of this 2-month time limit.

Cash Payment

Once you have reached at least 1500 Points you can request a BACS transfer in increments of £15. This is done by clicking on the “Rewards” tab in your Account, then clicking “redeem for cash”.

You will be asked to enter your bank account details (account name, sort code and account number) in the correct boxes. Please make sure that we have your correct email address to avoid any delays in payment.  Requests for cash payment will be credited directly to the bank account notified to us within 28 days of your request. It is your sole responsibility notify us of your correct bank account details and we accept no responsibility for any payments where you have given us incorrect details.

If the payment fails, then we will notify you and your Points for the redemption will be credited back to your Account. If the payment is successful, we will notify you that you have been paid. From this point the money will be credited in your bank account within 5 working days.

If you have a query about a payment, you should contact customer support on hello@surveybods.com .

All rewards are subject to change as may be necessary to comply with applicable laws or regulations and we reserve the right to void vouchers where such laws or regulations dictate that we must do so.

Expiration of Points

In the event that you cancel your Membership or if your Account becomes "inactive" your Points will immediately expire and be forfeited. To be an active member means that you have joined the Panel and participated in a Survey or other activity on this Site within 6 months from your initial registration or within the preceding 6 months. If you do not participate in any Surveys from invitations sent to you by SurveyBods within 6 months of your initial registration or the preceding 6 months, SurveyBods will contact you to ask you to confirm your Membership or reprofile your Account information. SurveyBods will send you 3 emails notifying you that your Account is inactive as you have not participated in any Surveys in the requisite time period. If you do not respond the request in the third email within 14 days of it being sent, your Account will be closed and your Membership terminated. All Points you have accrued will be forfeited.

We reserve the right to amend these termination and forfeiture rules at any time and in our sole discretion.

Misconduct, Fraud and Correcting Account Errors

ResearchBods retains the right to monitor all member activity regarding Points. If you have violated our Code of Conduct or Content Rules above, or in the event that your Account shows signs of fraud, abuse or suspicious activity, your Membership may be terminated and your Account closed, and you may forfeit all accumulated Points. If you have conducted any fraudulent activity, then subject to applicable law, ResearchBods reserves the right to take any necessary legal action and may have grounds to confiscate any rewards redeemed as a result of such activity. In addition, if allowed by law, you may be liable for monetary losses to ResearchBods and/or its clients, including litigation costs and damages, and you will not be allowed to participate in the Panel or collect Points in the future.

If your Account does not accurately reflect your Point balance, ResearchBods reserves the right to correct such errors. If you have been awarded Points in error or you believe that your Account has been the subject of suspicious activity, please contact ResearchBods immediately. If it is determined that you have been the victim of fraud, the Points you have earned will be transferred to a new Account.

Transferability

Points have no cash value, and may not be assigned, transferred and/or pledged to any third party. You have no property rights or other legal interests in any Points granted pursuant to the SurveyBods Points program (Points Program).

Program Duration & Changes to Rules

Any revisions to the Points Program may affect your ability to use any Points you accumulate. If the Points Program is terminated or your Membership is terminated by ResearchBods other than as a result of your breach of these Terms, you will only have 30 days from such termination date to redeem all your accumulated Points. If there is a modification to the Points Program, we will endeavor to notify you; however, ResearchBods will not be responsible if you do not learn of the modification. The rewards offered, and Point levels required for specific rewards are subject to change without notice and we reserve the right to amend the Points Programme at any time and in our sole discretion. All rewards are subject to availability.

Closing Your Account

You may close your Account at any time by contacting SurveyBods at hello@surveybods.com or by logging into your Account and going to “Settings” then “Close Account”. Immediately upon closing your Account, your membership will be terminated. You understand and agree that, as noted above, upon closing your Account, your right to access the Points Program will cease and all Points credited to your Account at such time, however and whenever accumulated, will be forfeited. In addition, ResearchBods may terminate your Membership and close your Account at any time for any reason. If we close your Account and terminate your Membership, all Points credited to your Account at such time, however and whenever accumulated, will be forfeited.

ResearchBods Intellectual Property

This Site is protected by intellectual property laws and you agree to respect them. All rights not expressly granted to you are reserved by ResearchBods or its licensors.

The SurveyBods logo and the mark "SurveyBods” and "surveybods.com" are trademarks or registered trademarks of ResearchBods or its affiliates. All other trademarks, service marks, logos and trade names used on this Site are the property of ResearchBods or their respective owners or are owned by third parties but used by ResearchBods with the owner’s consent. All rights are reserved.

For the purposes of this paragraph, "Content" means (without limitation) all text, design, graphics, images, sound files, animation, video, interfaces, software, code and the selection and arrangement thereof appearing or included from time to time on this Site. All Content on this Site is subject to intellectual property rights, contractual or other protection. The intellectual property rights are owned by us or our licensors. No Content may be copied, distributed, republished, uploaded, posted or transmitted in any way except pursuant to the express provisions of these Terms or with our prior consent. Modification or use of the Content for any other purpose may violate intellectual property rights. No right to use the Content is granted to users and all title and/or rights remain with us. This Site is © ResearchBods. All rights reserved.

Exclusion of Warranties

By utilising the Points Program, you acknowledge and agree that ResearchBods is not a bank or any other kind or form of financial institution and that "Points" credited to your account are not actual cash deposits, do not earn interest, and are only account entries that entitle you to the amount of the credited Points if you redeem them in accordance with these Terms. You further agree that you may only redeem the amounts in your account in the manner and according to the procedures described in these Terms, which we may amend from time to time. ResearchBods is not responsible for the actions of any third party, such as the issuers of any gift cards, vouchers or other rewards redeemable for Points.

You expressly agree that your use of this Site and the Points Program is at your sole risk. You agree that this Site, all information on this Site, the services offered by this Site and the Points Program are provided by ResearchBods or its corporate parents or affiliates, successors or assigns, suppliers or agents, "AS IS" and "AS AVAILABLE." ResearchBods is not responsible for typographical errors regardless of source. In addition, ResearchBods does not represent or warrant that the information accessible on this Site is accurate, complete, or current. You hereby release ResearchBods and its affiliates and third-party providers from all liability regarding the redemption and use of any rewards, including any rewards that, after receipt, may be lost, stolen or destroyed.

By using the Site and participating in the Panel, you agree to release ResearchBods from any and all liability whatsoever arising in any way from your use, misuse or inability to use the Site or the Community.

YOU ACKNOWLEDGE AND AGREE THAT IF YOU SHARE YOUR PERSONAL DATA, INCLUDING IMAGES AND YOUR USER PROFILE INFORMATION WITH OTHER USERS OF THE SITE AND/OR PUBLICLY, WE EXCLUDE ALL LIABILITY AS TO THE SECURITY OR CONFIDENTIALITY OF SUCH INFORMATION.

RESEARCHBODS FURTHER DISCLAIMS ALL DUTIES TO YOU, IF ANY SUCH DUTIES EXIST, INCLUDING BUT NOT LIMITED TO REASONABLE CARE, WORKMANLIKE EFFORT, FREEDOM FROM COMPUTER VIRUS, AND LACK OF NEGLIGENCE. RESEARCHBODS FURTHER MAKES NO WARRANTY IN RESPECT OF YOUR ENJOYMENT OF ANY ASPECT OF THE SITE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED LAW, NEITHER RESEARCHBODS NOR ANY OF OUR AFFILIATES OR AGENTS WILL BE LIABLE TO YOU AND/OR ANY OTHER PERSON FOR IN CONTRACT, TORT, NEGLIGENCE OR OTHERWISE FOR ANY LOSS OR DAMAGE WHATSOEVER IN ANY WAY CONNECTED WITH YOUR USE, MISUSE, OR INABILITY TO USE THE SITE OR PARTICIPATE IN THE PANEL, INCLUDING WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, EXPENSES OR LOSSES OF WHATEVER NATURE, INCLUDING DAMAGE TO SOFTWARE OR HARDWARE, LOSS OF DATA, DAMAGE FOR LOSS OF BUSINESS, LOSS OF PROFITS, OR ANY OTHER INDIRECT OR CONSEQUENTIAL LOSS.

IN NO EVENT SHALL THE LIABILITY OF RESEARCHBODS, ITS CORPORATE PARENTS OR AFFILIATES, SUCCESSORS OR ASSIGNS, SUPPLIERS OR AGENTS EXCEED THE ACTUAL RETAIL VALUE OF AN APPLICABLE REWARD AT ISSUE, OR IF A DISPUTE RELATES GENERALLY TO YOUR USE OF THE POINTS PROGRAM, TO THE FAIR MARKET RETAIL VALUE OF THE REWARDS WHICH YOUR UNUSED, UNEXPIRED, NON-CANCELED POINTS ARE CONVERTIBLE INTO.

Indemnification

To the fullest extent allowed by law, you agree to indemnify and hold ResearchBods, and its parent and affiliated companies, together with their officers, directors, owners, employees and agents harmless from any and all claims, losses, damages, suits, fines, levy's and costs (including reasonable legal fees and expert witness costs, including costs associated with in-house counsel), (collectively "Claims"), arising out of or in connection with any breach by you of these Terms or your use of this Site and any content you place on this Site, including Claims made by third parties. You agree that ResearchBods has the unlimited right to defend any Claim and to settle any Claim without your prior permission. You agree to provide ResearchBods with all reasonable assistance in the defence of any Claim.

Tax Liability

You may be required under law to pay taxes on prizes you receive. You acknowledge that we may supply information to taxing agencies, or withhold taxes, at the request of those agencies or as we, in our sole discretion, deem appropriate. You acknowledge and agree that you will provide ResearchBods with any additional personal information that ResearchBods needs to comply with any reporting or withholding obligations. Your failure to provide such information within 30 days of a request sent by ResearchBods to the email address registered at that time may result in the forfeiture of Points or the prizes you may have won.

Links

ResearchBods may provide links to third-party websites from the Site as a convenience to you, and ResearchBods’ providing of any link does not constitute an endorsement of such site by ResearchBods or vice versa. You agree that ResearchBods is not responsible for examining or evaluating the content or accuracy of these sites and ResearchBods does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any other party and that ResearchBods is not in any way responsible for any such use by you.

Notices

Notices to You: We may give you all notices that we are required to give by posting such notices on this Site. You also agree that we may give notice by email in our discretion, including notice of legal proceedings other legal processes (if any). We may provide notice to any email or other address that you provide during registration. You agree to keep your address current and to check for notices posted on the Site.

Notices to Us: We receive many emails and not all employees are trained to deal with every kind of communication, so you agree to send us notice by mailing it to Research Bods Online Limited, 4th Floor, 21 Queen Street, Leeds, LS1 2TW for the attention of SurveyBods.

Entire Agreement; Miscellaneous.

These Terms, including items incorporated into them (e.g., the  Privacy Policy ), as well as any additional terms or conditions contained on the Site for particular activities, and disclosures provided by us and consents provided by you on the Site (collectively, the "Entire Agreement"), constitute the entire agreement between us and neither party has relied on any representations made by the other that are not expressly set forth in the Entire Agreement.

If any provision of the Entire Agreement is found by a court of competent jurisdiction to be invalid, illegal or unenforceable it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under shall not affect the validity and enforceability of the rest of these Terms and the remaining provisions will remain in full force and effect, provided that the allocation of risks described herein is given effect to the fullest extent possible.

These terms do not create any rights that are enforceable by any person who is not a party to these Terms. For the avoidance of doubt, ResearchBods may enforce these Terms.

If ResearchBods decide not to exercise or enforce a right that we or they have against you (e.g. as a result of you breaching these Terms), this does not prevent us from doing so at a later date.

The Entire Agreement is available in English only and is governed by and construed in accordance with the laws of England and Wales. Disputes arising in connection with the Entire Agreement are subject to the exclusive jurisdiction of the courts of England and Wales.

Further Information

If you have any questions, concerns or complaints about the Entire Agreement or the Site, you may contact us at hello@surveybods.com or by writing to us at Research Bods Online Limited, 4th Floor, 21 Queen Street, Leeds, LS1 2TW for the attention of SurveyBods.

Rules for Prize Draws

These general prize draw terms and conditions apply in addition to any specific terms and conditions which may be posted in connection with the prize draw on the Site and/or otherwise communicated to you in the Survey invitation (Specific Terms). Together these prize draw terms and conditions and the Specific Terms shall be referred to as the “Prize Terms”. To the extent that there is any inconsistency between these general prize draw terms and conditions and the Specific Terms, the Specific Terms will prevail.

By taking part in a prize draw, you accept and agree to the Prize Terms. If you do not agree with any of the Prize Terms then you should not participate.

The Prize Terms may be amended at any time without prior notice. Any changes will be posted on the Site. It is your responsibility to ensure you review the current Prize Terms.

Limit and Eligibility:

Prize draws are open to legal residents of the United Kingdom only. The contest is open to individuals who are 16 years of age or older unless otherwise specified in the invitation.

  • To qualify and participate in the draw, members need to have at least one prize draw entry on the day of the draw.

  • The opening date and closing date and time for entries will be as indicated in the Specific Terms.

  • To enter a prize draw, entrants must follow the instructions provided in the Survey invitation including without limitation those as specified in the Specific Terms. Please note that entrants may be automatically entered into a prize draw when they complete any eligible Survey they are invited to participate in, if so indicated in the Specific Terms.

  • Members will receive prize draw tickets for completing certain Surveys and this will be communicated to you in the Survey invitation.

  • Tickets are only valid for the relevant prize draw notified to you in the Survey invitation.

  • Any entries received before the prize draw opens or after the closing date and time will not be counted.

  • In the event of any fault, mistake, misunderstanding or dispute concerning the entries or the operation of any part of the prize draw, the decision of the Promoter shall be final.

  • To be admitted, participants must be active member of the Panel.

  • Only one winner per household will be accepted for each prize draw.

  • In the event of any fault, mistake, misunderstanding or dispute concerning the entries or the operation of any part of the prize draw, the decision of ResearchBods shall be final.

  • ResearchBods employees, family members of ResearchBods employees and ResearchBods suppliers, clients, distributors, affiliates or subsidiaries, promotion and advertising agencies are not eligible to win.

Winners and Prizes:

  • The prize for each prize draw is as specified in the Specific Terms posted on the Site or otherwise communicated by SurveyBods as part of the invitation to participate in a Survey. The number of prize winners for each prize draw is as specified in the Specific Terms posted on the Site or otherwise communicated in the Survey invitation. Unless otherwise stated in the Specific Terms, each entrant is limited to winning one prize per prize draw. Each prize is subject to availability and to winner confirmation, i.e. SurveyBods has managed to contact the winner and confirm eligibility.

Unless stated otherwise in the Specific Terms, the prize winner will be the first entry drawn at random from all valid entries, subject to eligibility and winner confirmation.

Winners will be chosen at random from among all valid entries. Prize draws will take place within two weeks of the closing date and time for entry, unless otherwise specified in the Specific Terms.

No cash equivalent (where applicable) or alternative prize will be given at the request of the winner and the prize is non-transferable and non-exchangeable. However, SurveyBods reserves the right to change the prize or any part of the prize to an alternative of equal or greater value for any reason in its sole discretion, including without limitation due to circumstances beyond its control or if any part of the prize becomes unavailable. If for any reason the winner chooses not to take up the prize or any part of the prize, SurveyBods reserves the right to ask the winner to confirm this in writing and SurveyBods will be able to retain or dispose of the prize (or part of the prize) at its own discretion.

Any applicable taxes in connection with these prizes are the sole responsibility of the prize winner. Prizes are non-transferable, and no substitutions are allowed.

To obtain a list of winners, send a self-addressed, stamped envelope to: Research Bods Online Limited, 4th Floor, 21 Queen Street, Leeds, LS1 2TW for the attention of SurveyBods.

Odds of Winning:

Remember the more tickets you have the more chances you have of winning. 

Notification and Conditions:

All prize winners will be notified by email of their winnings within 24 hours after the draw has taken place.

Where the prize is Points, the Points will be credited to the winners Account within 24 hours after notification.

Where the prize is vouchers or another physical prize, ResearchBods or the prize provider(s) endeavour to deliver the prize to the winner within twenty-eight (28) days from the date of winner confirmation, unless stated otherwise in the Specific Terms.

Vouchers (which may be provided in the form of a unique voucher code or otherwise may only be redeemed by the prize winner and will be made payable in pounds sterling. Such voucher cannot be made payable to any third party. Use of such voucher may also be subject to the terms and conditions of the issuer of the voucher. ResearchBods and/or the issuer of the voucher reserve the right to refuse to accept vouchers which are deemed to have been tampered with, defaced, duplicated, damaged or which otherwise are suspected to be affected by fraud or which have been lost or stolen following delivery.

The Promoter or prize provider(s) will not be liable where a prize has been lost or stolen following delivery and such prize will not be replaced.

In the event that ResearchBods needs additional contact information or documentation, the winner will be notified by email, and in some cases, by telephone (if necessary). Unless otherwise specified, he or she must confirm and/or correct his or her contact information with a representative of ResearchBods by the same means in which he or she was notified—by email, and in some cases, by telephone (if necessary). If ResearchBods requires additional contact information and/or documentation, the winner should expect to receive his or her prize four to six weeks after ResearchBods receives this information. If all of the contact information and/or documentation that ResearchBods requires is not received within two business weeks, an alternate winner will be selected by a random drawing.

Release of Liability:

ResearchBods and any partners and clients affiliated with Surveys are not in any way liable for lost, late, or misdirected entries or for any damage or loss resulting from a) technical errors related to computers, servers, providers, or telephone or network lines; b) printing errors; c) errors in the administration of the sweepstakes or the processing of entries; d) late, lost, or undelivered mail; or e) injury or damage to property which may be caused, directly or indirectly, in whole or in part, from entrant's participation in the sweepstakes or receipt of any prize. ResearchBods cannot promise that the services relating to a prize draw will be free from errors or omissions, nor that they will be available uninterrupted and in a fully operating condition. These services may be suspended temporarily and without notice in the case of any problem with any system, server, software, or for any technical malfunction or failure, maintenance or repair or for reasons reasonably beyond the control of ResearchBods.

Taxes and additional shipping, handling and delivery fees in excess of the prize amount, if any, are the sole responsibility of the prize winner. By accepting the prize, the winner waives the right to assert as a cost of winning said prize, any and all costs of redemption or travel to redeem said prize and any and all liability that might arise from redeeming or seeking said prize.The winner also accepts sole responsibility for any miscellaneous costs relating to the acceptance of the prize. Except where prohibited, acceptance of prize constitutes the winner's consent to use his or her name, likeness, and biographical data for advertising and promotional purposes without additional compensation. If the winner does not want to authorise the use of his or her name for the likeness of advertising and promotional purposes, he or she must inform ResearchBods at the time of notification.

ResearchBods does not accept responsibility for any fault, malfunction, damage, loss or disappointment suffered by you as an entrant howsoever arising from participating in a prize draw or from accepting any prize, whether due to any error, omission by ResearchBods, or its employees, agents or others or by any other cause.

ResearchBods reserves the right to amend any element of a prize draw for reasons beyond its reasonable control. ResearchBods is not responsible for any loss or damage caused to you as a result of any such occurrence.

Conduct:

ResearchBods is committed to operating prize draws fairly and to preventing abuse of its systems, as well as those of its agents and sub-contractors. For this reason, ResearchBods reserves the right, at its sole discretion, to disqualify any individual it finds to be: a) tampering or attempting to tamper with the entry process or the operation of the prize draws or the Site; b) violating the Prize Terms; c) violating these Terms or any Specific Terms; d) acting in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person; or (e) there has been any activity which ResearchBods considers is designed to unfairly influence or excessively manipulate the prize draw outcome and/or provide an unfair advantage to the entrant.

ResearchBods reserves the right to cancel, suspend and/or modify the prize draws if fraud, technical failures or any other factors beyond the reasonable control of ResearchBods may impair the integrity of the prize draws. Participants agree to be bound by these Prize Terms and by the decisions of ResearchBods, which are final and binding in all respects.

Termination of your account:

If your Membership or your access to the Site is terminated or suspended for any reason, you must not access the Site without our prior written consent.

This Site is hosted by:


Research Bods Online Limited

4th Floor

21 Queen Street

Leeds

LS1 2TW